If you are not 100% satisfied with your purchase, we offer an easy 3 day return policy.
Returns Terms and Guidelines
All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
We are not responsible for the return shipping costs of the items.
All Items must be in original, resalable condition.
Please make sure all returned items are well packaged, so as not to be damaged in the post.
If returning footwear, please ensure the box is protected with an outer packaging layer.
The box is part of the product, therefore any damage may result in the return being refused.
Please make sure all return packages are sent with a trackable, insured service.
We cannot take responsibility for items damaged or lost in the return transit.
If returned an item from outside the US, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges.
ON HYPE is NOT responsible for any return custom charges made.
Enclose the completed Returns form with your goods, and return to the following address:
Returns Department
ON HYPE. HQ
Irvine, CA 92630 United States
Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.
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